Typical delivery is approximately 15–20 days after dispatch. Estimates are not guaranteed and may be affected by destination, customs clearance, carrier capacity, holidays, weather, or other events outside our control. Processing time before dispatch may apply.

Available shipping methods and charges are shown at checkout. For U.S. orders, free shipping is applied automatically when the cart meets the current eligibility threshold shown on the website and at checkout.

Tracking details are sent after dispatch. Carrier scans and updates can take time to appear.

Any import duties, taxes, customs charges, or clearance fees imposed by the destination country are the customer’s responsibility unless we expressly state otherwise at checkout. Customs processes may also affect delivery time.

Please check your address carefully before ordering. Contact us immediately if a correction is needed; once fulfillment or dispatch begins, we may be unable to change it.

Please check tracking first. If your order appears delayed beyond the expected window or has not arrived, email support@buyohoshop.com with your order number. Review our Refund & No-Return Policy for issue-reporting requirements.